Results in for University bus feedback survey

Throughout October and November, the Students’ Union surveyed students and also staff who use the University bus service with the new circular route.

The route was changed in August 2018 following the closure of Langstone Halls and previous feedback from students to include pick up and drop off points within Southsea.

A number of suggestions and opinions were raised from the survey, which has now been reviewed by the Students’ Union President and senior University representatives and a summary of responses has been provided on the Students’ Union website.

The bus runs Monday to Friday during term time from 7.36am with the last stop just after midnight at 12.34am. See the full timetable.

Although primarily intended for students, many staff also use the bus for University activities. New travel to work web pages for staff have now been created on the University website, pulling together travel information and discounts to encourage sustainable travel options.

2 total comments on this postSubmit yours
  1. This morning (22 January) a woman boarded the bus with two children and was initially refused access by the driver. I intervened in a polite and humorous way because I felt strongly about this and had read the recent survey results and recommendations which include:

    “On a trial basis buses will accept University users with children to enable access to the University nursery and city day care services whilst studying.”

    Fortunately the driver was reasonable and very understanding and let them on the bus, he told me it was his first day back and no one had communicated any change in regulations. He assumed all children were banned from the bus service as that had been the case prior to Christmas. I can’t believe there is still no clarity on this issue.

    Communication with the First Bus Drivers is key. I’ve been following the UoP Useful Opinions Facebook page and it is clear misunderstandings arise but it’s not always the fault of the drivers. Many of the drivers are pleasant and trying to their job according to the rules. We need to take on board that all drivers need to be kept informed, we can subcontract a service but we aren’t subcontracting our value set. Driving a First bus service in Portsmouth can be very challenging at times, let’s make the University bus service a positive experience for all and communicate with the drivers better in future.

    • Hi Denise,
      Thank you for making us aware of this. Our Estates department have been in touch with First Bus to let them know about this issue and in light of this, will be contacting them again and speaking to bus drivers to ensure they know about the trial. If you have any further feedback or comments please contact the Estates team.

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