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MyPort Information Hub receives good feedback

It’s been 8 weeks since the brand new MyPort Information Hub opened on the Ground Floor of the Nuffield Centre. Following the launch back in April, the new team have dealt with thousands of enquiries from students, prospective students, staff and visitors.

MyPort Manager Dan Lodge says that the opening has been smooth: “Overall feedback has been really positive, from students and staff alike. The team are working well together, with a strong emphasis on delivering outstanding customer service.” The team deal with enquiries in person, over the phone and via email. The MyPort website also continues to expand, with around 1200 articles that can be accessed 24/7.

University staff are reminded that the Information Centre at St Andrew’s Court and the Department of Student and Academic Administration Registry Counter closed Friday 6 April, with the student and public enquiry functions of both transferring to the new MyPort Information Hub.

The new team are looking forward to the first of the Open Days, as the new centre will be open on all of the Open Days in 2018, beginning with Wednesday 4 July and Saturday 7 July.

Opening times

Monday to Thursday 8.30am – 5.00pm

Friday – 8.30am to 4.00pm

Saturday and Sunday – Closed

Location: Nuffield Centre, St Michael’s Road, Portsmouth, PO1 2ED

Website: www.myport.ac.uk

Email: myport@port.ac.uk

Phone: +44 (0)23 9284 4444

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