MyPort Information Hub coming soon

Students use MyPort online to help answer their University questions and from Monday 9 April this will be complemented by the opening of the new MyPort Information Hub in the Nuffield Centre. This represents a major milestone in the MyPort project aimed to improve the student experience through a single physical and digital approach in support of our strategy.

The doors open prior to the return of students from Easter break and has been planned to ensure everything is successfully up and running to provide the best customer service when the majority of students return. As part of the new service, the student and public enquiry functions of the Information Centre will transfer to the MyPort Information Hub (the Information Centre at St Andrew’s Court will close on Friday 6 April). The functions of the Academic Registry Counter will also transfer to the new MyPort Student Hub (the current Academic Registry Counter in University House will close on Friday 6 April). The MyPort Student Hub will also provide ‘first level’ service for Student Finance and Student Housing, aiming to deal with initial queries and then refer onwards for specialist service.

The service will have had a chance to settle in before the start of the new academic year in September when there is expected to be a peak in enquiries.

If you receive any questions from students please sign post them in the direction of MyPort, located at the Ground Floor reception area of the Nuffield Centre from 9 April. The friendly team will be available to help answer questions and will provide support in finding information. Currently the new team are going through an intense period of training to give them a wider understanding of the University, answers to some of the top queries in the University and an understanding of who’s who in the University so they can ensure students get the information they need from the right location.

Find out more about directing students to MyPort and opening times.

4 total comments on this postSubmit yours
  1. Is there an email address/phone number for the team?

    • Hi, there will be further communications confirming these details shortly.

  2. Hi,

    What are the opening times?

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