Major Change Projects update

Dennis Sciama smallOur ambitious strategy has led to many significant changes taking place in the University and work is well underway. In this new quarterly update we will share the latest information on the Major Change Projects. Links to the staff web pages for further information about each Major Project are provided.

Re-brand project

The conversation to identify the University’s distinctive place in the education sector is underway and, over the coming months, this engagement exercise will consult staff, students and partners. Specialist brand agency Instinctif is interviewing  a range of staff, including teaching, research, faculty, professional services and some UEB members. The exercise will ensure the University’s brand represents who we are, the best of what we do and what we stand for, now and in the future. (Staff web pages are under development.)

Academic workload planning

Over the summer academic departments have been populating the workload planning tool with information about how academic staff time is used to support the delivery of Teaching, Academic Leadership/Administration and Innovation/Research and Scholarly Activity. This work is nearing completion and Heads of Department are reviewing the data. Through keeping the data current, this information in the workload planning tool will contribute towards both understanding and managing how staff time is deployed, from the individual to the institutional level. Read more.

Registry:Transform

The project has now completed Phase 2, when a number of workshops were held with Faculty Office, Academic Department and relevant Professional Services teams. The project team is currently analysing this information, along with the findings from the Phase 1 workshops that took place with Registry’s departments, to develop common themes.  These will inform a proposal that will be discussed by the Project Steering Group before going to UEB for approval.  Phase 4, consultation and implementation, is scheduled to begin in the new calendar year. Read more.

Future Technology Centre

Work continues onsite and the latest time lapse video can be viewed (at the bottom of the FTC web page) to see what progress has been made.  Find out about the latest activity in past editions of the monthly FTC update. Read more.

Collaborative Planning Project

This project is supporting our strategic ambition through improving the University’s approach to budget and forecasting to implement a new Collaborative Planning (CP) software. Ultimately this ensures we maximise efficiency and effectiveness of activities and deliver excellent value for money to our students.

Following a lengthy period of user acceptance testing and user training, Collaborative Planning went successfully live on 23 September to all users.

58 Collaborative Planning (CP) users have attended formal user training; this follows on from the user roadshows earlier in the year which were attended by about 75 staff. A training manual has been produced by Information Services and is available to download from MyPort.

Following on from this we plan to engage on a regular basis with the CP user community by holding workshops and other user events. Read more.

Modernising Pay and Reward

The Modernising Pay and Reward Project is reviewing the University’s pay and reward structures and our approach to Performance and Development Reviews, to ensure staff are recruited, rewarded and retained in a fair, transparent and effective way that supports achieving the University’s strategic aims.

Four working groups, formed in the spring of this year, have consulted with staff representatives and will be delivering recommendations for the University Executive Board to consider in early 2017. Read more.

TAP – Transforming Administrative Processes

In late spring a small group was established, led by Faculty Manager Alison Elliott, to look at inefficiency in administrative processes across the University.

For the first phase, the group will be looking at some high volume, relatively broadly used forms and processes. The aim of the work is to reduce bureaucracy, streamline process and remove processes altogether if they add no value thereby creating time for staff to progress more value-added activity.

Current processes under review include: non-attendance fines, out of hours access to buildings and travel claim forms. Read more.

MyPort

The MyPort project aims to improve the student experience through improving visibility and access to the services which support them during their time at University.

Launched in September, the first stage of the MyPort project was the creation of a new MyPort portal where a new internet information source can be accessed. The site now holds all the information, advice and guidance on the services that support students during their time at University. Since its launch student feedback has been overwhelmingly positive. Over 1,500 articles were published at the launch and the information in these articles is constantly being refined and improved based on feedback.

Building on this, planning for the next phase is now underway including exploring options for a physical hub. Work is taking place to map where students currently go for information and this will be used to develop a future model. This new model will create a high-quality customer service experience for students through a single point of access for advice, support and guidance from the University, based on a digital experience and face-to-face contact. Read more.

 

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